Hiring Manager, Client Advice I | Full time

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  • Canada

CIBC based in Victoria, BC is inviting applications from suitable candidates for the position of Manager. CIBC occupies a noteworthy position as a substantial Canadian financial entity, sustaining a robust presence in the market. It delivers an extensive array of financial alternatives, covering mortgages and various investment options. The institution underscores its dedication to client-centric principles and introduces inventive banking solutions. CIBC remains a dependable collaborator for both individuals and businesses, promoting financial well-being and actively contributing to expansion. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: CIBC 
Position: Manager, Client Advice I
No of Vacancies: 1
Salary: Salary is not mentioned, $30.00-$35.00 hourly estimated salary
Employment Type: Regular
Location: Victoria, BC, CA
Job Location: Victoria-Douglas and View
Schedule: Full time
Weekly Hours: 37.5
Requisition ID/Job ID: 2401726


Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

  • The candidates should be able to demonstrate flexibility to work banking center hours, which may include evenings and weekends
  • The candidates should be able to, in order to help deliver a great client experience, show flexibility in working at multiple banking centers within a reasonable travel distance

Other Requirements:

  • The candidate should put our clients first. They should engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do
  • The candidate should act like an owner. They should thrive when empowered to take initiative, go above and beyond, and deliver results
  • The candidate, as a caring and accountable leader, should be passionate about developing and growing team members’ abilities. They should have experience providing coaching and hands-on support to meet team goals
  • The candidate should be goal-oriented. They should be motivated by accomplishing their goals and delivering their best to make a difference
  • The candidate should be passionate about people. They should find meaning in relationships and surround themselves with a diverse network of partners. They should connect with others through respect and authenticity
  • The candidate should be a certified professional with current accreditation and a good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if they’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH), Wealth Management Essentials (WME); or Certified Financial Planner (CFP)
  • The candidate should bring their real self to work and live our values – trust, teamwork, and accountability
  • The candidate should have expertise in Banking, showcasing a comprehensive understanding of financial services in this domain
  • The candidate should possess proficiency in Lending, demonstrating the ability to handle various lending processes and transactions
  • The candidate should be well-versed in Mutual Funds, possessing the necessary knowledge and skills to guide clients in this investment avenue
  • The candidate should demonstrate expertise in Personal Investments, showcasing the ability to provide tailored advice and solutions based on individual financial goals


  • The candidates should be able to develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships
  • The candidates should be able to, as Managers, Client Advice, inspire team members to perform at their best while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs
  • The candidates should be able to lead by example in the area of Client Experience, demonstrating how to deepen client relationships and meet client financial needs while providing a high standard of service. They should encourage employees to quickly resolve client complaints, escalate when necessary, and manage hard-to-solve issues. Additionally, they should empower clients to utilize self-service channels
  • The candidates should be able to exhibit Results-Driven Leadership by creating a culture of collaboration across multiple client offers, ensuring clients are served by those best able to meet their financial needs. They should support the Banking Centre Leader in monitoring business performance, implement action plans to close any gaps, and work as one team with all partners to increase the banking centre’s overall performance
  • The candidates should be able to demonstrate People Leadership by creating a team-oriented, positive, and productive working environment, recognizing the contributions of their team. They should lead and coach a successful client service and financial services team. Additionally, they should advocate for CIBC within the community to recruit employees who share and demonstrate the company’s values


  • The candidate will have access to banking benefits
  • The candidate will be part of a benefits program
  • The candidate will be enrolled in a defined benefit pension plan
  • The candidate will have the opportunity to participate in an employee share purchase plan
  • The candidate will receive a vacation offering
  • The candidate will have access to wellbeing support
  • The candidate will benefit from MomentMakers, our social, points-based recognition program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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