Heart to Home Meals based in Edmonton, AB is inviting applications from suitable candidates for the position of Customer service agent. Heart to Home Meals is a reputable provider of delicious and nutritious frozen meals delivered directly to homes across Canada. Specializing in chef-prepared meals for seniors and individuals with dietary restrictions, Heart to Home Meals offers a diverse menu of entrees, sides, and desserts, all designed to meet the unique nutritional needs of their customers. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Heart to Home Meals
Position: Customer service agent
No of Vacancies: 1
Salary: $22.50 hourly for 40 hours per week
Employment Type: Permanent employment Full time
Location: Edmonton, AB
Shifts: Day, Evening, Morning
Transportation information: Own transportation, and Public transportation is available
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Physical Requirements:
- The candidates should demonstrate meticulous attention to detail in their work and excel in a fast-paced environment
- The candidates should be capable of working effectively under pressure
Other Requirements:
- The candidates should exhibit punctuality in their work attendance and prioritize client focus in their interactions and tasks
- The candidates should be organized in managing tasks and responsibilities efficiently
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to advise clients on advertising or sales promotion strategies effectively and answer written and oral inquiries promptly and professionally
- The candidates should be able to address customers’ complaints or concerns courteously and efficiently, and answer inquiries and provide information to customers accurately and comprehensively
- The candidates should be able to arrange for billing for services accurately and promptly, and arrange for refunds and credits in accordance with established policies and procedures
- The candidates should be able to explain the type and cost of services offered clearly and transparently, receive and log complaints accurately, and ensure proper follow-up procedures
- The candidates should be able to answer clients’ inquiries and provide information promptly and accurately
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
info.hearttohomemeals@gmail.com
By mail
8624 Mayday Wynd SW suite 34 Ave
Edmonton, AB
T6X 2L2
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!