City of Vancouver’s Arts, Culture and Community Services Department is inviting applications from suitable candidates for the position of Theatre attendant II. City of Vancouver’s Arts, Culture, and Community Services Department supports local artists and cultural organizations through grants and programs, fostering a vibrant cultural scene. It enhances community engagement and inclusivity by promoting public events and partnerships. By advocating for cultural policies and heritage preservation, it plays a crucial role in shaping Vancouver as a diverse and creative city. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: City of Vancouver
Department: Arts, Culture and Community Services
Position: Theatre attendant II
No of Vacancies: 1
Salary: $25.93 – $30.41 hourly
Employment Type: Casual/Full time
Unit: 1200
Affiliation: CUPE 15 Non Pks
Location: 453 W 12th Ave, Vancouver, BC V5Y 1V4, Canada
Shift: 4 shifts per week, Friday night, Saturday night, Sunday and Weekday evening shifts 3:00PM
Requisition ID: 41761
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of Grade 12
Experience: Candidates should have minimum 2 years’ supervisory experience in a customer service or hospitality industry, banquets captain, Supervising cafes and restaurants
Physical Requirements:
- The candidates should possess the physical ability to perform the duties of the position, including standing for long periods, navigating stairs, and working in darkened areas
- The candidates should have the ability to lift and carry items, up to 30 pounds
- The candidates should be capable of providing feedback to supervisors regarding staff performance or skill-building
- The candidates should be resourceful problem solvers who enjoy working in a fast-paced, diverse, and multi-faceted team environment
- The candidates should have the ability to work non-standard hours
Other Requirements:
- The candidates should have Serving it Right certification and Food Safe Level 1 certification
- The candidates should possess strong interpersonal skills and be an energetic, positive, and enthusiastic self-starter and demonstrate flexibility, adaptability, and collaboration
- The candidates should have experience in coaching, mentoring, delegating work, and taking direction from supervisors
- The candidates should be able to contribute effectively as team members and have experience in building high-functioning teams with a strong focus on customer service
- The candidates should have preferred knowledge of all VCT venues’ layouts and proven track record of going above and beyond expectations
- The candidates should have working knowledge of special requirements related to food and beverage equipment and knowledge of VCT operations and regulations as they relate to the work
- The candidates should have intermediate knowledge of Microsoft Office Suite programs including Word and Excel
- The candidates should have a proven track record of accuracy and attention to detail and knowledge of Momentous and Volante (POS) software
- The candidates should have the ability to work tactfully and effectively with the public and difficult patrons
- The candidates should have strong customer service skills and strong written and verbal communication skills
Responsibilities:
- The candidates should be able to ensure items for sale are correctly displayed, maintain adequate stock levels, and replenish to optimum levels
- The candidates should be able to participate in and deliver TA1 pre-shift briefings according to specific instructions for the event
- The candidates should be able to provide supervision, guidance, training, and coaching to TA1 staff
- The candidates should be able to support staff orientation and cross-training efforts as required, and provide feedback on TA1 staff performance to the Audience Services Manager, Event Manager, and TA3s
- The candidates should be able to contribute to the creation and implementation of Training Manuals and Standard Operating Procedures
- The candidates should be able to ensure cleanliness of sales locations and equipment and check Operations Sheets for accuracy and completeness
- The candidates should be able to complete sales records and inventory forms accurately and assume duties within the VCT Fire Plan
- The candidates should be able to ensure ticket scanners are prepared and in working order before each event
- The candidates should be able to ensure programs are stuffed and distributed according to guidelines
- The candidates should be able to perform other duties as directed by the TA3
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!