Toronto Transit Commission, Department of Materials Management based in Toronto, ON is inviting applications from suitable candidates for the position of Special Constable Service. The Toronto Transit Commission’s Department of Materials Management plays a crucial role in ensuring the smooth operation of the TTC’s extensive transportation network. The department oversees the sourcing and distribution of materials essential for maintaining and expanding the TTC’s infrastructure. The Department of Materials Management contributes to the TTC’s mission of providing world-class public transportation for the city. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Toronto Transit Commission
Department: Materials Management (20000009) – Signals (Wilson Electrical) (30000319)
Position: Special Constable Service (20000028) – Head & Staff – Special Constable Service (30000520)
No of Vacancies: 1
Salary: $143,561.60 – $179,361.00 Annually
Pay Scale Group: 13SA
Employment Type: Regular
Location: Toronto, ON, CA
Off Days: Saturdays & Sundays
Weekly Hours: 35
Schedule: Full Time
Shift: Day
Requisition ID/Job ID: 9139
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have a post-secondary school education in a related discipline, or the equivalent, combined with progressively responsible work experience is required
Experience: Candidates should have previous senior management experience in a policy or security environment an asset
Other Requirements:
- The candidates should be equipped with comprehensive knowledge of law enforcement and security management practices, including security investigation principles, methods, and techniques
- The candidates should be familiar with the Criminal Code and other applicable government legislation related to the work
- The candidates should have a well-developed understanding of a risk-based approach to safety and security on a large transit system and should know how to implement appropriate controls to manage that risk
- The candidates should possess the ability to act as a key advisor to the TTC executive on security, intelligence, safety, and enforcement matters
- The candidates should demonstrate sound judgment and have highly developed organizational, administrative, and interpersonal skills
- The candidates should exhibit demonstrated analytical and problem-solving skills, as well as strong verbal communication and report writing abilities
- The candidates should be capable of exercising tact and diplomacy when dealing with issues of a sensitive nature
- The candidates should have highly developed leadership and motivational skills to plan, direct, and supervise staff and union employees
- The candidates should have comprehensive knowledge of computers and computerized applications and systems related to the work
- The candidates should possess a valid, non-probationary, Province of Ontario class “G” driver’s license and should have the ability to use their personal vehicle with appropriate insurance coverage or operate a TTC vehicle for work assignments
- The candidates should either possess or be able to rapidly acquire comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees
Responsibilities:
- The candidates should be able to plan, direct, and coordinate activities for the Special Constables Service and the Protective Services Unit operations to ensure the safety and security of the TTC’s assets, vehicles, facilities, employees, and customers from crime and security-related loss
- The candidates should be able to provide leadership in developing, implementing, and monitoring programs aimed at ensuring the Special Constable Service is in compliance with TTC’s policies concerning Diversity and Inclusion and Anti-Black Racism
- The candidates should be able to develop, deliver, and monitor specific training to ensure Special Constables meet the dual objective of ensuring the safety and security of the TTC system and performing as brand ambassadors
- The candidates should be able to develop and manage relationships with other enforcement agencies to ensure best practices are shared and understood, and to ensure timely sharing of sensitive security and/or intelligence-related information
- The candidates should be able to attend major security or emergency incident sites to assume security command, including the department’s command post, to ensure the department effectively fulfills its emergency and security responsibilities
- The candidates should be able to assist with developing and implementing revenue protection strategies and procedures
- The candidates should be able to create and maintain an early warning system regarding customer complaints and initiate corrective measures, up to and including discipline as appropriate with the findings
- The candidates should be able to develop, update, and implement various training programs/standards, policies, procedures, manuals, business plans, and performance measures related to the areas of responsibility
- The candidates should be able to manage training programs for the Special Constable Service department, as well as coordinate and deliver training for the Revenue Protection department
- The candidates should be able to manage staff within the Special Constable Service, System Security, Protective Services sections, and court administration
- The candidates should be able to ensure the provision of effective transit enforcement, safety, and security services to protect TTC assets, employees, facilities, vehicles, and customers, with direct accountability for the safety and security of employees and customers
- The candidates should be able to establish effective and efficient operations by strategically planning, directing, and coordinating departmental initiatives and work performance
- The candidates should be able to provide effective communication regarding TTC security initiatives, programs, strategies, and requirements.
- The candidates should be able to develop support activities to ensure efficient and effective operations
- The candidates should be able to plan, direct, coordinate, and oversee the work of staff to ensure the efficient delivery of section services
- The candidates should be able to attend various courts, hearings, and tribunals to give evidence
- The candidates should be able to develop an effective organizational structure
- The candidates should be able to ensure the development of detailed strategic annual goals, objects, and performance measures for the department consistent with the overall TTC direction
- The candidates should be able to identify, justify, and address the department’s vehicle, equipment, and uniform requirements
- The candidates should be able to ensure effective quality assurance and internal audit processes for the department
- The candidates should be able to direct and oversee the development of the department’s annual capital and operating budgets
- The candidates should be able to monitor and adjust business activities within budget allocations and in the best interest of the TTC
- The candidates should be able to prepare various memoranda, presentations, letters, reports, etc., as required
- The candidates should be able to liaise with other management/supervisory personnel throughout the TTC to ensure the proper coordination of joint projects/activities
- The candidates should be able to liaise with external agencies, providing guidance, information, and expertise in the field of transit enforcement and security functions, preparing and delivering presentations to internal and external stakeholders, and coordinating or participating in joint projects, activities, or exercises
- The candidates should be able to perform related duties as assigned
- The candidates should be able to demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment, helping to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies
- The candidates should be able to participate in the TTC Customer Service Ambassador Program
Benefits:
- The candidates will have access to a defined pension plan
- The candidates will have access to a comprehensive benefits package that covers health, dental, vision, and more
- The candidates will receive support for professional development opportunities
- The candidates will work in a flexible, hybrid work environment
- The candidates will be part of an organization committed to creating a diverse, equitable, and inclusive culture
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!