Google’s Cloud Learning Services Program based in Toronto, ON is inviting applications from suitable candidates for the position of Customer learning lead. Google’s Cloud Learning Services Program specializes in training for Google Cloud technologies. It offers online courses, hands-on labs, and certification exams to build cloud skills. The program partners with industry experts to deliver current and relevant content. Google empowers individuals and organizations to harness cloud computing effectively. This strategic approach ensures professionals stay ahead in the rapidly evolving tech landscape. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Google
Program: Cloud Learning Services
Position: Customer learning lead, cloud learning services
No of Vacancies: 3
Salary: Salary is not mentioned, $50.00 – $55.00 hourly estimated salary
Employment Type: Full time
Location: Toronto, ON, Canada
Requirements:
Languages: Candidates must have knowledge of the French and English Language
Education: Candidates should have completion of Bachelor’s degree
Experience: Candidates should have 3 years of experience in training, sales, client management or in a professional services role interfacing with CxO levels
Other Requirements:
- The candidates should have experience in client management or in a professional services role
- The candidates should have experience driving customer digital transformations using cloud-based solutions (IaaS/PaaS) and managing agreements across developers, sales, support, professional services, and distributed teams
- The candidates should have 5 years of experience navigating customer organizational structures, developing and selling services solutions, and ensuring on-time delivery
- The candidates should have experience writing and discussing agreement documents and proposal documents for professional services engagements
- The candidates should have experience with industry-standard financial concepts and metrics
- The candidates should have experience in account or project management and a customer-facing role, leading enterprise customers through business or technology transformations
- The candidates should be able to communicate fluently in both French and English to support clients in Quebec
Responsibilities:
- The candidates should be able to build and lead a regional training strategy for campaigns, learners, business, and bookings
- The candidates should be able to manage the learning services business process and forecasting, taking customer use cases from lead through to delivery and utilization of sold learning packages
- The candidates should be able to collaborate with Sales and Customer Developers to capture customer use cases, requirements, develop a training strategy for individual accounts, and act as the point of contact for training
- The candidates should be able to work with external Google Cloud Platform (GCP) authorized training partners in a presales capacity
- The candidates should be able to build a trusted relationship with customers early in the business cycle of large agreements
- The candidates should be able to provide updates to the Field Sales team and Professional Services team
Benefits:
- The candidates will get medical, dental, and vision insurance for employees and dependents and Employee assistance programs focused on mental health
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!