Hiring Customer Experience Associate | Full Time

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  • Canada

Scotiabank based in North Vancouver, BC is inviting applications from suitable candidates for the position of Customer Experience Associate. Scotiabank is a trusted financial institution offering a comprehensive range of banking and financial services. Scotiabank provides personalized banking experiences for individuals and businesses. Scotiabank serves as a reliable partner in financial management, helping clients achieve their goals and aspirations in North Vancouver and beyond. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Scotiabank
Position: Customer Experience Associate
No of Vacancies: 1
Salary: Salary is not mentioned, $20.00-$25.00 hourly estimated salary
Employment Type: Full Time
Location: North Vancouver, BC, CA
Job Location: Lynn Valley, North Vancouver, BC
Work Hours: 7.5 Hours
Requisition ID/Job ID: 195707


Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

  • The candidates should be available to work a flexible schedule

Other Requirements:

  • The candidates should have proven customer service skills through work or community involvement
  • The candidates should be willing to assist in a professional, friendly, and efficient manner
  • The candidates should be comfortable in simple sales situations
  • The candidates should have strong technical skills and the ability to promote digital and self-service banking options to our customers


  • The candidates should be able to be the face, character, and heart of our branches as a Customer Experience Associate at Scotiabank
  • The candidates should be able to connect with customers in a relatable way and take a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • The candidates should be able to process day-to-day transactions and nurture rich, long-standing relationships with customers
  • The candidates should be able to contribute to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • The candidates should be able to be a technology expert and share their knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
  • The candidates should be able to build strong customer relationships and deliver excellent customer service
  • The candidates should be able to uncover and solve customers’ needs
  • The candidates should be able to explain complicated concepts simply
  • The candidates should be able to demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • The candidates should be able to demonstrate an eagerness to learn and determination to succeed


  • The candidate will get diverse opportunities for professional development
  • The candidate will get competitive compensation and benefits package

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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