Carleton University’s Patrol Services Department based in Ottawa, ON is inviting applications from suitable candidates for the position of Communications operator. Carleton University’s Patrol Services Department ensures campus safety with around-the-clock patrols and emergency response. It focus on crime prevention and security, working closely with local law enforcement. Its proactive approach and rapid response capabilities create a secure environment for students, staff, and visitors. By integrating with campus facilities, it maintain a supportive and safe campus atmosphere. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Carleton University
Department: Patrol Services
Position: Communications operator
No of Vacancies: 1
Salary: $52033.29 – $62001.46 yearly
Employment Type: Full Time
Job Category: Campus Safety Services
Location: Ottawa, ON, CA
Shift: 42 Hours/Week
Job ID: J0924-0007
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of a High School Diploma
Experience: Candidates should have a minimum of 2 years’ experience in corporate or industrial security or law enforcement
Physical Requirements:
- The candidates should be able to work under stress, handle multiple tasks and responsibilities and apply conflict resolution and negotiation techniques
- The candidates should be able to apply administrative and organizational skills, with the ability to prioritize work to meet deadlines
Other Requirements:
- The candidates should have excellent keyboarding and computer skills and solid command of the English language (both verbal and written), with excellent listening and effective communication skills
- The candidates should have a working knowledge of the Criminal Code of Canada, provincial statutes, and university policies
- The candidates should have a working knowledge of radio and telephone operations and practices or procedures for control of concise radio communication related to first response or emergency services
- The candidates should be able to extract pertinent information over the telephone, radio, and in face-to-face situations quickly and accurately in a wide range of emergency and routine situations
- The candidates should demonstrate sensitivity toward the cultural diversity of the campus and pass a background investigation, including criminal records check, psychological screening, credit check, reliability or reference check, employment history, and social media check
- The candidates should be required to take an “oath of confidentiality” pursuant to Section 29(1) of the Municipal Freedom of Information and Protection of Privacy Act
- The candidates should have a valid first aid certificate (Standard level) with CPR level C from a recognized provider
- The candidates should have a college diploma in 9-1-1 Emergency and Call Centre Communications or a similar program and prior call-center or volunteer distress center experience
Responsibilities:
- The candidates should be able to work under the general supervision of the Shift Manager and function as the first point of contact for the public
- The candidates should be able to provide personal safety for members of the university community in a courteous, helpful, and professional manner
- The candidates should be able to receive, dispatch, and assist in coordinating responses to emergency and routine calls for service from the campus community
- The candidates should be able to monitor security systems and coordinate responses to alarms
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!