Hiring Client Service Representative | Full time

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  • Canada

CIBC based in Osoyoos, BC is inviting applications from suitable candidates for the position of Client Service Representative. CIBC maintains its status as a prominent Canadian financial institution, boasting a strong presence in the market. The company prioritizes a client-focused approach and innovative financial services to enhance user experiences. CIBC plays a pivotal role in fostering economic well-being and contributing to expansion. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: CIBC 
Position: Client Service Representative
No of Vacancies: 1
Salary: Salary is not mentioned, $20.00-$25.00 hourly estimated salary
Employment Type: Regular
Location: Osoyoos, BC, CA
Job Location: Osoyoos
Schedule: Part time
Weekly Hours: 30
Requisition ID/Job ID: 2406268


Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Other Requirements:

  • The candidates should be client-focused and prioritize client needs
  • The candidates should engage purposefully to identify and implement appropriate solutions
  • The candidates should demonstrate willingness to go the extra mile in their work
  • The candidates should be driven by goals and strive to achieve them while delivering their best
  • The candidates should possess a passion for building relationships and engaging with a diverse network of partners
  • The candidates should connect with others through respect and authenticity
  • The candidates should have a love for learning and a strong sense of curiosity
  • The candidates should engage with both their heart and mind, caring about people and respecting different perspectives
  • The candidates should be committed to living and promoting company values such as trust, teamwork, and accountability
  • The candidates should be proficient in client issue resolution and client relationship management
  • The candidates should be experienced in customer experience (CX) and possess digital literacy
  • The candidates should be empathetic and knowledgeable about financial products
  • The candidates should excel in interpersonal communication to effectively interact with clients
  • The candidates should adhere to standards compliance in all aspects of their work
  • The candidates should have expertise in transaction services and be able to ensure their smooth operation


  • The candidates should be able to work in a fast-paced Banking Center and utilize their knowledge of financial services products to assist clients with their day-to-day banking needs.
  • The candidates should be able to serve as a Client Service Representative, responding to inquiries, facilitating transactions, and proactively linking clients with appropriate team members.
  • The candidates should be able to provide the first line of support for clients as they strive to achieve their financial objectives.
  • The candidates should be able to demonstrate flexibility in working hours, including evenings and weekends, to accommodate the needs of the banking center.
  • The candidates should be able to adapt to working at various banking centers within a reasonable travel distance to ensure excellent client service delivery
  • The candidates should be able to engage with clients effectively, assisting them in managing their accounts and products while prioritizing a positive client experience and ensuring meaningful interactions
  • The candidates should be able to connect clients with the appropriate CIBC team members who possess the expertise to assist them in achieving their financial objectives
  • The candidates should be able to demonstrate strong problem-solving skills by actively listening to clients, asking relevant questions, and empathizing with their situations. They should take ownership of client issues and collaborate with others to devise optimal solutions
  • The candidates should be able to leverage technology proficiently, serving as experts in mobile banking applications and guiding clients in utilizing these tools to enhance their banking experiences and manage their financial needs efficiently


  • The candidate will have access to banking benefits
  • The candidate will be part of a benefits program
  • The candidate will be enrolled in a defined benefit pension plan
  • The candidate will have the opportunity to participate in an employee share purchase plan
  • The candidate will receive a vacation offering
  • The candidate will have access to wellbeing support
  • The candidate will benefit from MomentMakers, our social, points-based recognition program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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