UPS based in MISSISSAUGA, ON is inviting applications from suitable candidates for the position of Canada Zone Operational Health and Excellences Manager. UPS is a global leader in logistics and package delivery services. UPS offers comprehensive shipping solutions to businesses and individuals alike. UPS implements eco-friendly practices to minimize its environmental impact while maximizing operational efficiency. Through innovation and dedication to customer satisfaction, UPS continues to redefine the standards of logistics excellence, powering global commerce with every delivery. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: UPS
Position: Canada Zone Operational Health and Excellences Manager
No of Vacancies: 1
Salary: Salary is not mentioned, $20.00-$25.00 hourly estimated salary
Employment Type: Permanent
Location: MISSISSAUGA, ON, Canada
Requisition ID/Job ID: R24001061
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have bachelor’s Degree (or internationally comparable degree) or Master’s Degree (or internationally comparable degree) in Organization Development – Preferred
Experience: Candidates should have proven experience in labor relations, preferably in a leadership role
Other Requirements:
- The candidates should have the ability to analyze complex situations and provide practical solutions
- The candidates should have excellent interpersonal skills and the ability to build positive relationships with diverse stakeholders
- The candidates should have a background in Employee Relations
- The candidates should have the ability to travel 75% of the time, including extended overnight travel, as necessary
- The candidates should be proficient in Microsoft Suite (PowerPoint, Word, Teams)
- The candidates should have the ability to transform complex information into compelling and visually engaging presentations
- This role requires a creative mindset, excellent communication skills, and a keen eye for detail
- The candidates should have the ability to quickly learn and adapt to new technical processes and tools
- The candidates should have strong planning and organizational skills
- The candidates should have strong communication and public speaking skills
- The candidates should have a strong attention to detail and commitment to delivering high-quality work in a fast-paced environment
- The candidates should develop executive-level presentations for various business purposes, including internal updates and stakeholder communications
- The candidates should have a Master’s Degree (or internationally comparable degree) in Organization Development – Preferred
- The candidates should have previous experience in employee relations, or labor relations roles with a focus on proactive approaches
- The candidates should have experience in labor relations
- The candidates should have previous SCS Experience – Preferred
- The candidates should have experience developing training materials – Preferred
- The candidates should have experience delivering and evaluating training materials – Preferred
- The candidates should have project Management experience – Highly Preferred
- The candidates should be Bilingual (English and French Speaking) Candidate – Highly Preferred
Responsibilities:
- The candidates should be able to steer people-led quality initiatives, turn data into insights, develop workforce improvements, create training programs, support leadership development, and create action plans and solutions, from engagement, training, work measurements, coaching, and feedback
- The candidates should be able to assess skills gaps, initiate, and manage change, design micro-trainings, and deliver innovative solutions to support operational excellence
- The candidates should be able to partner with Operations to align Operational Health and Excellence Strategy with a balanced leadership approach while optimizing employee performance, engagement, and culture
- The candidates should be able to conduct facility visits 75% of the time, covering territories/geographies spanning 3 business units and multiple states or the country of Canada, with typical territories ranging from 1,000 to 3,000 miles
- The candidates should be able to build, assist, and deliver programs as a part of the Operational Leadership Excellence Scope
- The candidates should be able to ensure compliance with labor regulations and foster positive employer-employee relationships, understanding current industry standards and labor laws
- The candidates should be able to transform intricate information into captivating and visually engaging presentations, particularly tailored for senior stakeholders
- The candidates should be able to embody a creative mindset, demonstrate excellent communication skills, and possess a keen eye for detail
- The candidates should be able to coach others and provide ongoing feedback and support to improve performance
- The candidates should be able to conduct focus groups and informational meetings to identify training and engagement needs
- The candidates should be able to apply knowledge of adult learning theory and instructional design to the creation of instructional materials
- The candidates should be able to engage management leaders to source subject matter experts for training courses and improve UPS COE engagement
- The candidates should be able to create and implement the strategy for effective employee engagement improvement at the site and business unit levels
- The candidates should be able to develop training materials (e.g., visual aids, speaker notes, etc.) to provide training references and ensure consistent training delivery
- The candidates should be able to use the enterprise strategy to identify the key indicators of performance for individuals, departments, and/or groups
- The candidates should be able to create measures relevant to desired results and recommend measurement methods (e.g., surveys, focus groups, observations, metrics, etc.)
- The candidates should be able to build and maintain positive relationships with employees and management, address concerns, provide guidance on labor-related matters, and promote open communication channels
- The candidates should be able to stay informed about changes in labor laws and industry trends, ensuring organizational practices remain compliant and proactively address any areas of concern
- The candidates should be able to analyze employee feedback and other relevant data to identify trends and opportunities for improvement, continuously evaluating effective employee engagement strategies and adjusting as necessary
- The candidates should be able to apply cultural sensitivity when making decisions on business issues and recommend changes in the way business is conducted in different countries or geographical regions
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!